Product Manager RaiseNow Hub (80-100%)

Zürich, Zurich, Switzerland | Product | Full-time | Partially remote

Apply

Product Manager RaiseNow Hub

Full Time (80-100%) | Zurich / Berlin / Munich / remote

We are RaiseNow, and we are passionate about making charitable fundraising more efficient, user-friendly, and successful. Our technology is supporting organizations such as Save the Children, WWF, Amnesty, UNICEF, and many others. We are a social enterprise, driven by our mission and scaling globally with more than 4000 customers.  

At RaiseNow, our diverse, skillful and international team of engineers, designers, fundraising experts, and movers and shakers in the nonprofit sector combines experience with cues from our community to build innovative solutions to solve real-world problems. This approach to product development will allow us to find more ways to enable people and organizations to do good in the world. We are committed to innovating and delivering top-notch tools and processes to raise the efficiency and success of organizations and movements, bringing about long-lasting impact. 

Join us on this exciting journey!

 

About RaiseNow Hub

RaiseNow offers technology for digital fundraising touchpoints such as giving forms, crowdfunding pages or face-to-face fundraising. Everything is connected to our global payment platform which supports payments with local payment methods and currencies. RaiseNow Hub is our latest development to offer a self-onboarding and self-service portal for our customers and partners to manage fundraising touchpoints, payments and integrations, as well as accessing all payment transactions, subscriptions and supporter data. 

 

Your new role: 

  • You are the head of RaiseNow Hub which means you are in charge of a very broad spectrum of tasks: from strategic decisions, coordination with product development and UX to hands-on support and customer feedback.
  • It’s a fast-changing world! We ask you to perform market observations in collaboration with business development, customers and partners, tracking down fundraising and payment trends, identifying new product potential, and preparing feasibility and market analysis including ROI.
  • The RaiseNow Hub team, mainly frontend developers, relies on you for the specification of user stories and roadmap planning. It is your responsibility to lead external and internal parties, and to pave the road for product development. 
  • Collaborate with UX to iterate on and refine the existing experience as well as support defining research initiatives.
  • We believe that documentation and information are very important - that’s why you will be creating and maintaining product documentation including release notes, whitepapers, tutorials, blogs, screencasts for customers, partners and the RaiseNow marketing team.
  • You collaborate with sales and marketing teams, sharing your knowledge of the added value generated for community building and communication, and go-to-market plans. With customer success, you are defining integration strategies and specifications for RaiseNow customers. You will be helping them to define processes and identify problems that you then want to improve and solve! 

What we think you need for the  job: 

  • You have relevant work experience as a product manager, product owner, business analyst or digital/web project manager in the digital platform business.
  • You are familiar and comfortable with agile development methodologies.
  • Bonus points for having a B2B, SaaS, digital payments or charity fundraising background.
  • You have an analytic and creative mind with strong communication, planning, and project management skills.
  • You have the ability to influence across a large compound organization and to manage multiple, competing priorities at the same time.
  • Oral and written language skills in English are required. German or French is nice to have.

 

Goodies

We are dedicated to providing an innovative working environment for our employees, and we're proud of our culture of transparency, trust, and mutual respect. We believe in equal pay for equal work, annual working time and 5 weeks paid annual leave. Our flexible working conditions give you the opportunity to work from where you want and when you want. We run employee events, support you in attending conferences, and make sure our office is always well-stocked with healthy snacks and coffee or tea. After one year of employment, you can join our ESOP (employee stock options plan).

Questions? Contact us: hr@raisenow.com 

Please apply online: https://raisenow.recruiterbox.com/jobs/fk0u1ee/